Return and Refund Policy

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We accept returns within 14 days of your order for standard products only. You will be liable for the courier/delivery charge to return your item to us. Once we receive the goods in original packaging and condition (unused) we will process the refund. Refunds will not be provided for goods which do not match the above description.

Non-Standard Stock Products:

The 14 day returns policy does not apply to non standard stock items due to risks associated with used materials. This refers to any items which are made to order and to a specification. Examples include; chain assemblies, tie down chains, chain slings, any product made for a specific application. These items are not covered under EU consumer rights directive legislation as they are customised and likely to deteriorate/expire quickly with use. 

Standard stock items can only be returned if they are in the original packaging and unopened/used. 

Once we receive goods in original packaging and condition we will process the refund.

Please Note: This refund amount excludes delivery charges.

We will always process your refund as quickly as possible.